BTR Touring Coach B21 Class B

“Was great! The floor was dirt thought ( our socks became black) and the hot water didnt work very well for the kitchen sink. THe igniter also didnt work for the cooktop, we had to buy a lighter”

“We loved our Simplicity van! It was a perfect size and the amenities and engineering were fantastic. We had so much fun! The only suggestion on the van would be a hook or two that can swing out to hang a robe outside the bathroom door.”

“Loved it!”

“Awesome awesome awesome Rachel was great ”

“👌”

“It is a nice RV”

“We lost time on our travels as the waste pump did not work.The staff at collection office were unable to resolve the problem and referred us to technical support. They suggested possible solutions, none of which worked. My own investigation Ied me to locate the fuse box underneath the trip switches. I discovered there was no fuse for the pump. The technical support staff were incredulous.I believe that it was only due to my own technical knowledge that the matter was eventually resolved. ”

“The vehicle was great except one important issue, the steering wheel shakes significantly once the vehicle went above 60 mph. The checkout process is significantly flawed. It took over 4 hours. We arrived at 11:00 and paid $50 for early pickup and left after 4pm. There were two other parties that were also at the depot for over 3 hours, so this wasn’t an isolated issue. I can’t accept administrative ineptitude.”

“Battery had to be replaced. Was not my fault, but was annoying to make all this calls and bring the RV to the garage”

“.”

“Indicator for fresh water, propane gas, and black/gray water is not giving an accurate reading.”

“Very comfortable and drove very well. ”

“more engine power would have been appreciated in mountainous regions ”

“Vehicle itself was great”

“Vehicle was not the same one that was advertised, utterly disappointed as we had packed and planned our trip for the advertised vehicle. ”

“Poor explanation of workings of vehicle, fridge and heating system in particular. I had to call roadside assistance to clarify.”

“This is not a great RV. Actually, the accessories are cheap and fragile. I would not recommend buying one. Maybe renting is still OK.”

“Vehicle drove well. The auto gearbox inclined to shift back on descent excessively. Instructions need to be made available to show cruise control procedure. The vehicle was new and as a result had teething issues, we managed and didn't complain but for less skilled people it might have mattered.”

“newer van (Dodge) with low mileage, would like to rent a Mercedes van and compare”

“The vehicle was easy to drive and clean when we picked it up!”

“The RV provided did not have hot water. Depot refused to provide adequate compensation for our loss. RV was rented to boondock and we were unable to do so since we had no hot water for showers. This created additional expenses for us and our travel companions since we had to book campgrounds. ”

“The RV we rented was perfect for our needs(2 people). It was easy to drive/manoeuvre/park, very reliable, fuel efficient, quiet and had everything we needed for being fully self sufficient. We really couldn't fault it and would rent it again without a second thought!”

“Please see separate email”

“First vehicle supplied was terrific but sadly was faulty and were asked to return it for a lesser vehicle . Replacement vehicle was a foot smaller impacting storage. Bed and boot, didn't have reversing camera or sat navigation. No compensation offered ”

“Cool vehicle and easy to operate. Clean and spacious interior despite small van size outwardly.”